Privacy Policy

Vortec Fire Protection Inc. ("Vortec," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.

Information We Collect

We only collect personal information that you choose to provide to us, primarily through our quote-request and contact forms. This may include:

• Your name and the name of your company or organization
• Your email address and telephone number
• Details about your property and the fire protection services you are inquiring about
• Any additional information you include in your message

We do not require you to create an account, and we do not knowingly collect personal information from children.

How We Use Your Information

We use the personal information you provide solely for legitimate business purposes, including to:

• Respond to your quote requests, questions, and service inquiries
• Prepare and deliver quotes, proposals, and service agreements
• Schedule and provide the fire protection services you request
• Communicate with you about your account, service, or compliance obligations

We will not use your information for any purpose other than the one for which it was collected without first obtaining your consent.

Consent

By submitting a form on this website, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below.

How Your Information Is Stored & Protected

Form submissions are processed and securely stored through our website hosting provider, Netlify, Inc. We apply reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or modification. We retain personal information only as long as necessary to fulfil the purposes described above or as required by law.

Third-Party Services

This website relies on a small number of trusted third-party services:

• Netlify — website hosting and secure form processing
• Google — if you choose to view or leave a review, you interact with Google under Google's own privacy policy
• Google Fonts — used to render typography on this site

These providers may process limited technical data (such as your IP address) as part of delivering their services. We do not sell, rent, or trade your personal information to any third party.

Cookies & Tracking

This website does not use advertising or third-party tracking cookies. Limited technical data may be logged by our hosting provider for security and performance purposes. You can configure your browser to refuse cookies; this will not affect your ability to use the site.

Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to our use of your information
• Ask questions or raise concerns about how your information is handled

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.